1. Introduction
Kemetology ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
This policy is designed to comply with:
- Egyptian Data Protection Law (Law No. 151 of 2020)
- European General Data Protection Regulation (GDPR)
- Egyptian Consumer Protection Law (Law No. 181 of 2018)
Important: By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.
2. Data Controller Information
The data controller for your personal information is:
- Company Name: Kemetology
- Address: Cairo, Egypt
- Email: info@kemetology.com
- Phone: +20 123 456 7890
3. Information We Collect
3.1 Personal Data You Provide
We may collect personal information that you voluntarily provide when:
- Filling out contact forms on our website
- Requesting quotes for services
- Subscribing to our newsletter
- Communicating with us via email or phone
- Entering into a service agreement
This information may include:
- Full name
- Email address
- Phone number
- Company name and position
- Business address
- Service requirements and project details
3.2 Automatically Collected Data
When you visit our website, we may automatically collect:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website
- Cookies and similar tracking technologies
4. Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:
- Consent: When you provide explicit consent (e.g., newsletter subscription)
- Contract Performance: To fulfill our contractual obligations
- Legitimate Interest: For business operations, security, and marketing
- Legal Obligation: To comply with Egyptian and international laws
5. How We Use Your Information
We use the collected information for:
- Providing and delivering IT services and equipment
- Responding to inquiries and providing customer support
- Sending quotes, invoices, and service-related communications
- Improving our website and services
- Sending marketing communications (with your consent)
- Complying with legal obligations
- Protecting against fraud and unauthorized access
6. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Service Providers: Third parties who assist in our operations (hosting, email services, etc.)
- Business Partners: With your consent, for joint projects
- Legal Authorities: When required by Egyptian law or valid legal requests
- Professional Advisors: Lawyers, accountants, under confidentiality obligations
7. International Data Transfers
Your data may be transferred to and processed in countries outside Egypt and the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Data processing agreements with third parties
- Compliance with Egyptian data localization requirements where applicable
8. Data Retention
We retain your personal data for:
- Active Clients: Duration of the business relationship + 5 years
- Contact Inquiries: 2 years from last interaction
- Marketing Data: Until consent is withdrawn
- Financial Records: 10 years (per Egyptian tax law requirements)
- Website Analytics: 26 months
9. Your Rights (GDPR & Egyptian Law)
Under GDPR and Egyptian Data Protection Law, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Limit how we process your data
- Data Portability: Receive your data in a structured format
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time
- Lodge Complaint: File a complaint with the relevant authority
To exercise these rights, contact us at: privacy@kemetology.com
10. Data Security
We implement appropriate technical and organizational measures to protect your data:
- SSL/TLS encryption for data transmission
- Secure servers and databases
- Access controls and authentication
- Regular security assessments
- Staff training on data protection
11. Cookies Policy
Our website uses cookies to enhance your experience. Types of cookies we use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to deliver relevant advertisements (with consent)
You can manage cookie preferences through your browser settings.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.
13. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.
14. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be notified via:
- Email notification to registered users
- Prominent notice on our website
- Updated "Last Updated" date
We encourage you to review this policy regularly.
15. Supervisory Authorities
If you believe your data protection rights have been violated, you may lodge a complaint with:
- Egypt: Personal Data Protection Center (PDPC) - Ministry of Communications and Information Technology
- EU: Your national Data Protection Authority (DPA)
16. Contact Us
For any questions about this Privacy Policy or to exercise your rights, contact us:
We will respond to your request within 30 days as required by GDPR.